Date

10 April 2022

Client

SaaS(Various Merchants)

Location

Malaysia

Project Overview

PackBuddy is an innovative food ordering solution designed to streamline the ordering process for restaurants and customers. The system provides a modern alternative to traditional ordering methods, enhancing the overall dining experience.

Project Summary

We developed a comprehensive food ordering web system with three integrated portals:

Customer Portal:
• Browse restaurant menus with detailed descriptions
• Add items to shopping cart
• Secure checkout process
• Multiple payment options

Merchant Portal:
• Update restaurant menus quickly and easily - changes can be made in seconds, anytime, anywhere
• Process and manage customer orders in real-time
• Menu configuration and management tools

Admin Portal:
• System-wide configuration and management
• Platform administration and oversight

Note: While the technical solution was successfully delivered, the platform faced challenges with merchant acquisition due to limited marketing resources.

  • Food Ordering Web System
  • Customer Portal
  • Merchant Portal
  • Admin Dashboard
  • Real-Time Order Management
  • Dynamic Menu Management